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Docket ID: [CG Docket No. 03-123; FCC 03-112]
SUBJECT CATEGORY: Telecommunication Relay Services and Speech-to-Speech Services for Individuals With Hearing and Speech Disabilities
DOCUMENT SUMMARY: This document seeks comment on technological advancements that may further the statutory goal of functionally equivalent
Telecommunications Relay Services (TRS) for persons with hearing and
speech disabilities, including comment on whether TRS facilities should
have the same National Security Emergency Preparedness (NS/EP)
designation as local exchange carriers under the Telecommunications
Service Priority (TSP) System to ensure that persons with hearing and
speech disabilities have access to telecommunications services during
time of local, national, or international crisis.
SUMMARY: Americans with Disabilities Act; implementation—; Individuals with hearing and speech disabilities; telecommunications relay services and speech-to-speech services,
This NPRM contains a proposed information collection. The
Commission, as part of its continuing effort to reduce paperwork
burdens, invited the general public and OMB to comment on the
information collection(s) contained in this NPRM, as required by the
Paperwork Reduction Act of 1995, Public Law 10413. Public and agency
comments are due at the same time as other comments on this NPRM; OMB
notification of action is due 60 days from date of publication of this
NPRM in the Federal Register. Comments should address: (a) Whether the
proposed collection of information is necessary for the proper
performance of the functions of the Commission, including whether the
information shall have practical utility; (b) the accuracy of the
Commission's burden estimates; (c) ways to enhance the quality,
utility, and clarity of the information collected; and (d) ways to
minimize the burden of the collection of information on the
respondents, including the use of automated collection techniques or other forms of information technology.
OMB Control Number: 3060xxxx.
Title: Telecommunications Relay Services and SpeechtoSpeech
Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03123 (NPRM), FCC 03112.
Form Number: N/A.
Type of Review: New Collection.
Respondents: Business or other forprofit entities. [[Page 50995]]
Number of Respondents: 5,053.
Estimated Time per Response: 5.311 hours (average).
Frequency of Responses: Recordkeeping; Annual Reporting requirement; Third Party disclosure.
Total Annual Burden: 26,837 hours.
Total Annual Cost: None.
Needs and Uses: On June 17, 2003, the FCC released a Notice of Proposed Rulemaking (NPRM), which proposed rules in Sec.
64.604(c)(5)(iii)(F) regarding certification for TRS providers to be
eligible to receive payments from the Interstate TRS Fund. The
Commission also proposed to revise Sec. 64.605 of the Commission's
rules. On June 17, 2003, the Commission also released a Second Report
and Order, Order on Reconsideration and is seeking OMB approval for the
new collection on the final rule Sec. 64.604(a)(3) and (c)(2) in that
Second Report and Order. See Telecommunication Relay Services and
SpeechtoSpeech for Individuals with Hearing and Speech Disabilities, CC Docket No. 9867, (Report and Order), FCC 03112.
In this NPRM, the Commission seeks comment on whether TRS and TRS
facilities should receive a National Security and Emergency
Preparedness (NS/EP) Priority Status commensurate with that given to
local exchange carrier (LEC) facilities. The Commission also requests
comment on TRS mandatory minimum standards regarding confidentiality
requirements and encryption for IP Relay TRS calls. The Commission
seeks comment on whether TRS should employ a nonshared language
translation service, and on amending its call setup rules for various
types of TRS calls. The NPRM also seeks comment on technological
advances that may improve the functional equivalency of TRS, and on
outreach efforts that may benefit TRS consumers. Finally, the NPRM
seeks comment on whether the Commission should institute a
certification process for providers of IP Relay, VRS, and any other technology that does not fit into the statutorilymandated
jurisdictional separation of intrastate and interstate. The intent of
these proposed rules is to improve TRS services and the Commission's oversight of certified state TRS programs.
As required by the Regulatory Flexibility Act (RFA), 5 U.S.C. 603 et seq, the Commission has prepared this Initial Regulatory Flexibility Analysis (IRFA) of the possible significant economic impact on small entities by the policies and rules proposed in this NPRM. See 5 U.S.C. 603. We expect that we could certify this action under 5 U.S.C. 605, because it appears that only one TRS provider is likely a small entity (because it is a nonprofit organization). Therefore, there is not a substantial number of small entities that may be affected by our action. Written public comments are requested on this IRFA. Comments must be identified as responses to the IRFA and must be filed by the deadlines for comments on the NPRM. The Commission will send a copy of the NPRM, including this IRFA, to the Chief Counsel for Advocacy of the Small Business Administration. See 5 U.S.C. 603(a). In addition, the NPRM and IRFA (or summaries thereof) will be published in the Federal Register.
The Commission is issuing this NPRM to seek comment on technological advances that could improve TRS. In doing so, the Commission intends to improve TRS users consistent with Congress' direction ensure that the Commission's regulations encourage the use of existing technology and not discourage or impair the development of improved technology. 47 U.S.C. 225(d)(2). The Commission also seeks public comment on whether its rules should be modified to provide a federal certification process for providers of IP Relay and VRS. Legal Basis
The authority for actions proposed in this NPRM may be found in
sections 1, 4(i) and (j), 201205, 218 and 225 of the Communications
Act of 1934, as amended, 47 U.S.C. 151, 154 (i), 154(j), 201205, 218 and 225.
Description and Estimate of the Number of Small Entities to Which the Proposed Rule Will Apply
The RFA directs agencies to provide a description of and, where
feasible, an estimate of the number of small entities that may be
affected by rules adopted herein. 5 U.S.C. 604(a)(3). The RFA defines
the term ``small entity'' as having the same meaning as the terms
``small business,'' ``small organization,'' and ``small governmental
jurisdiction.'' 5 U.S.C. 601(6). In addition, the term ``small
business'' has the same meaning as the term ``small business concern''
under the Small Business Act. 5 U.S.C. 601(3) (incorporating by
reference the definition of ``small business concern'' in 15 U.S.C.
632). Pursuant to the 5 U.S.C. 601(3), the statutory definition of
small business applies ``unless an agency, after consultation with the
Office of Advocacy of the Small Business Administration and after
opportunity for public comment, establishes one or more definitions of
such term which are appropriate to the activities of the agency and
publishes such definition(s) in the Federal Register.'' A small
business concern is one which: (1) Is independently owned and operated;
(2) is not dominant in its field of operation; and (3) satisfies any
additional criteria established by the Small Business Administration
(SBA). 15 U.S.C. 632. A small organization is generally ``any notfor
profit enterprise which is independently owned and operated and is not
dominant in its field. 5 U.S.C. 601(4). Nationwide, as of 1992, there
were approximately 275,801 small organizations. 1992 Economic Census,
U.S. Bureau of the Census, Table 6 (special tabulation of data under contract to Office of Advocacy of the U.S. Small Business
Administration). The term ``small governmental jurisdiction'' is
defined as ``governments of cities, counties, towns, townships,
villages, school districts, or special districts, with a population of
less than fifty thousand. 5 U.S.C. 601(5). As of 1997, there were
approximately 87,453 governmental jurisdictions in the United States.
U.S. Census Bureau, Statistical Abstracts of the United States: 2000,
Section 9, pages 299300, Tables 490 and 492. This number includes
39,044 county governments, municipalities, and townships, of which
37,546 (approximately 96.2%) have populations of fewer than 50,000, and
1,498 have populations of 50,000 or more. Thus, we estimate the number
of small governmental jurisdiction overall to be 84,098 or fewer.
Below, we further describe and estimate the number of small entity licensees and regulates that, in theory, may be affected by these rules. For some categories, the most reliable source of information available at this time is data the Commission publishes in its Trends in Telephone Service Report. FCC, Wireline Competition Bureau, Industry Analysis and Technology Division, ``Trends in Telephone Service'' at Table 5.3, Page 55 (May 2002) (Trends in Telephone Service). FCC Web site location (see online page 24): http://www.fcc.gov/Bureaus/CommonCarrier/Reports/FCCStateLink/IAD/trends502.pdf .
Local Exchange Carriers. We have included small incumbent LECs in
this present RFA analysis. As noted above, a ``small business'' under
the RFA is one that, inter alia, meets the pertinent small business size standard (e.g., a telephone communications business
[[Page 50996]]
having 1,500 or fewer employees), and ``is not dominant in its field of
operation.'' 15 U.S.C. 632. The SBA's Office of Advocacy contends that,
for RFA purposes, small incumbent LECs are not dominant in their field
of operation because any such dominance is not ``national'' in scope.
Letter from Jere W. Glover, Chief Counsel for Advocacy, SBA to William
E. Kennard, Chairman, FCC (May 27, 1999). The Small Business Act
contains a definition of ``small business concern,'' which the RFA
incorporates into its own definition of ``small business.'' See 15
U.S.C 632 (a) (Small Business Act); 5 U.S.C. 601 (3) (RFA). SBA
regulations interpret ``small business concern'' to include the concept
of dominance of a national basis. 13 CFR 121.102 (b). We have therefore
included small incumbent LECs in the RFA analysis, although we
emphasize that this RFA action has no effect on FCC analyses and
determinations in other, nonRFA contexts. NAICS code 513310.
Incumbent Local Exchange Carriers. Neither the Commission nor the
SBA has developed a small business size standard specifically directed
toward providers of incumbent local exchange service. The closest applicable size standard under the SBA rules is for Wired
Telecommunications Carriers. 13 CFR 121.201, NAICS Code 517110. This
provides that such a carrier is small entity if it employs no more than
1,500 employees. Id. Commission data from 2000 indicate that there are
1,329 incumbent local exchange carriers, total, with approximately
1,024 having 1,500 or fewer employees. Trends in Telephone Service at
Table 5.3. The small carrier number is an estimate and might include
some carriers that are not independently owned and operated; we are
therefore unable at this time to estimate with greater precision the
number of these carriers that would qualify as small businesses under
SBA's size standard. Consequently, we estimate that there are no more
than 1,024 ILECS that are small businesses possibly affected by our action.
Interexchange Carriers. Neither the Commission nor the SBA has developed a small business size standard specifically directed toward providers of interexchange service. The closest applicable size standard under the SBA rules is for Wired Telecommunications Carriers. 13 CFR 121.201, NAICS Code 517110. This provides that such a carrier is small entity if it employs no more than 1,500 employees. Commission data from 2000 indicate that there are 229 interexchange carriers, total, with approximately 181 having 1,500 or fewer employees. Trends in Telephone Service at Table 5.3. The small carrier number is an estimate and might include some carriers that are not independently owned and operated; we are therefore unable at this time to estimate with greater precision the number of these carriers that would qualify as small businesses under SBA's size standard. Consequently, we estimate that there are no more that 181 interexchange carriers that are small businesses possibly affected by our action.
TRS Providers. Neither the Commission nor the SBA has developed a
definition of ``small entity'' specifically directed toward providers
of telecommunications relay services (TRS). Again, the closest applicable size standard under the SBA rules is for Wired
Telecommunications Carriers. 13 CFR 121.201, NAICS Code 517110.
Currently, there are 10 interstate TRS providers, which consist of
interexchange carriers, local exchange carriers, statemanaged
entities, and nonprofit organizations. Approximately five or fewer of
these entities are small businesses. See National Association for State
Relay Administration (NASRA) Statistics. These numbers are estimates
because of recent and pending mergers and partnerships in the
telecommunications industry. The FCC notes that these providers include
several large interexchange carriers and incumbent local exchange
carriers. Some of these large carriers may only provide TRS service in
a small area but they nevertheless are not small business entities. MCI
WorldCom, for example, provides TRS in approximately only a few states
but is not a small business. The FCC estimates that there is at least
one TRS provider that is a small entity that may be affected by our action.
Description of Projected Reporting, Recordkeeping, and Other Compliance Requirements
This NPRM seeks comment on a proposal regarding possible
certification of TRS providers seeking to provide interstate TRS. The
proposed certification process would mirror an existing certification
process established for certification of state TRS programs. The
proposed certification process for interstate TRS providers, if
implemented, would impose a new requirement to file information with the Federal Communications Commission.
Steps Taken To Minimize the Significant Economic Impact on Small Entities, and Significant Alternatives Considered
The RFA requires an agency to describe any significant alternatives that it has considered in reaching its proposed approach, which may include the following four alternatives: (1) The establishment of differing compliance or reporting requirements or timetables that take (among others) into account the resources available to small entities; (2) the clarification, consolidation, or simplification of compliance or reporting requirements under the rule for small entities; (3) the use of performance, rather than design, standards; and (4) an exemption from coverage of the rule, or any part thereof, for such small entities. 5 U.S.C. 603.
The proposals in the NPRM, and the comments the Commission seeks
regarding them, are part of the Commission's role with respect to the
implementation and operation of nationwide TRS for persons with hearing
and speech disabilities. See, e.g., 47 U.S.C. 225. The guiding
principle shaping these proposals is Congress' direction to the
Commission to ensure that TRS keeps pace with advancing technology,
that the Commission's rules do not discourage the implementation of
technological advances or improvements, and that TRS provides
functionally equivalent telecommunications services for persons with
hearing and speech disabilities. The majority of TRS service is
provided by large interexchange carriers and incumbent local exchange
carriers, and we believe that the number of small entities impacted by
these proposals would be potentially very small. With respect to
proposed amendments to the Commission's rules governing TRS, by statute
common carriers (including small entities) providing voice transmission
services that are subject to the TRS rules may comply with their
obligations individually, through designees, through competitively
selected vendors, or in concert with other carriers. 47 U.S.C. 225 (c).
For this reason, the Commission expects that the proposed rule
amendments will have a minimal impact on small entities. We seek comment on our tentative conclusion.
Federal Rules That May Duplicate, Overlap, or Conflict With the Proposed Rules
None.
It is further ordered that, pursuant to the authority contained in sections 1, 2, 4 (i), 4 (j), 225, 303 (r), and 403 of the
Communications Act of 1934, as amended, 47 U.S.C 151, 154 (i), 154 (j),
225, 303 (r), and 403, the notice of proposed rulemaking is adopted. [[Page 50997]]
It is further ordered that the Commission's Consumer & Governmental Affairs Bureau, Reference Information Center, shall send a copy of this notice of proposed rulemaking, including the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration.
Individuals with disabilities, Reporting and recordkeeping requirements, Telecommunications.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
For the reasons discussed in the preamble, the Federal Communications Commission proposes to amend 47 CFR part 64 as follows:
1. The authority citation for part 64 continues to read as follows:
Authority: 47 U.S.C. 154, 254(k); sections 403 (b)(2)(B), (c), Public Law 104104, 110 Stat. 56. Interpret or apply 47 U.S.C. 201, 218, 225, 226, 228, and 254(k) unless otherwise noted.
2. Amend Sec. 64.604 by adding paragraph (c)(5)(iii)(F)(4) to read as follows:
Sec. 64.604 Mandatory minimum standards.
* * * * *
(c) * * *
(5) * * *
(iii) * * *
(F) * * *
(4) Interstate TRS providers certified by the Commission pursuant to Sec. 64.605.
* * * * *
3. Revise Sec. 64.605 to read as follows:
Sec. 64.605 State TRS Program Certification and Interstate TRS Providers.
(a) Documentation. (1) State TRS programs. Any state, through its
office of the governor or other delegated executive office empowered to
provide TRS, desiring to establish a state program under this section
shall submit, not later than October 1, 1992, documentation to the
Commission addressed to the Federal Communications Commission, Chief,
Consumer & Governmental Affairs Bureau, State TRS Certification
Program, Washington, DC 20554, and captioned ``TRS State Certification
Application.'' All documentation shall be submitted in narrative form,
shall clearly describe the state program for implementing intrastate
TRS, and the procedures and remedies for enforcing and requirements
imposed by the state program. The Commission shall give public notice
of state filing for certification including notification in the Federal Register.
(2) Interstate TRS providers. Any TRS provider desiring to provide
TRS on an interstate basis, independent from any state TRS program or
any interstate common carrier, and desiring to establish eligibility to
provide TRS and receive compensation for providing those services from
the Interstate TRS Fund, shall submit documentation to the Commission
addressed to the Federal Communications Commission, Chief, Consumer &
Governmental Affairs Bureau, Interstate TRS Provider Certification
Program, Washington, DC 20554, and captioned ``Interstate TRS Provider
Certification Application.'' All documentation shall be submitted in
narrative form, and shall clearly describe the forms of TRS to be
provided (i.e., VRS, STS, IP Relay, traditional texttospeech TRS) and
any waivers of mandatory minimum standards deemed necessary to provide
the aforementioned forms of TRS. The Commission shall give public
notice of each interstate TRS provider filing for certification including notification in the Federal Register.
(b) Requirements for certification. (1) State TRS programs. After
review of certification documentation, the Commission shall certify, by
letter, or order, the state program or interstate TRS provider if the Commission determines that the documentation:
(i) Establishes that the statea program meets or exceeds all
operational, technical, and functional minimum standards contained in Sec. 64.604;
(ii) Establishes that the state program makes available adequate
procedures and remedies for enforcing the requirements of the state
program, including that it makes available to TRS users informational
materials on state and Commission complaint procedures sufficient for
users to know the proper procedures for filing complaints; and;
(iii) Where a state program exceeds the mandatory minimum standards
contained in Sec. 64.604, the state establishes that its program in no way conflicts with federal law.
(2) Interstate TRS providers. After review of certification
documentation, the Commission shall certify, by letter, or order, the
interstate TRS provider if the Commission determines that the certification documentation:
(i) Establishes that the interstate TRS provider meets or exceeds
all operational, technical, and functional minimum standards contained in Sec. 64.604;
(ii) Establishes that the interstate TRS provider makes available
adequate procedures and remedies for ensuring compliance with the
requirements of this section and the mandatory minimum standards
contained in Sec. 64.604, including the requirement that informational
materials on complaint procedures sufficient for users to know the
proper procedures for filing complaints are made available to TRS users; and
(iii) Where the interstate TRS provider exceeds the mandatory
minimum standards contained in Sec. 64.604, the interstate TRS
provider establishes that its program and services in no way conflict with federal law.
(c) Certification period. (1) State TRS programs. State
certification shall remain in effect for five years. One year prior to
expiration of certification, a state may apply for renewal of its
certification by filing documentation as prescribed by paragraphs (a) and (b) of this section.
(2) Interstate TRS providers. Certification granted under this
section shall remain in effect for one year. Providers shall file with
the Commission, on an annual basis, a report providing evidence that
they are in compliance with Sec. 64.604. Interstate TRS providers
shall also file a log of any complaints received, and their disposition
of such complaints. An interstate TRS provider may apply for renewal of
its certification by filing documentation to the Commission addressed
to the Federal Communications Commission, Chief, Disability Rights
Office, Consumer & Governmental Affairs Bureau, Washington, DC 20554,
and captioned ``Interstate TRS Provider ReCertification Application,'' as prescribed by paragraphs (a) and (b) of this section.
(d) Method of funding. Except as provided in Sec. 64.604, the
Commission shall not refuse to certify a state program based solely on
the method such state will implement for funding intrastate TRS, but
funding mechanisms, if labeled, shall be labeled in manner that promote
national understanding of TRS and do not offend the public.
(e) Suspension or revocation of certification. (1) State TRS programs.
(i) The Commission may suspend or revoke such certification if,
after notice of opportunity for hearing, the Commission determines that
such certification is no longer warranted. In a state whose program has
been suspended or revoked, the Commission shall take such steps as may
be necessary, consistent with this subpart, to ensure continuity of TRS.
[[Page 50998]]
(ii) The Commission may, on its own motion, require a certified
state program to submit documentation demonstrating ongoing compliance
with the Commission's minimum standards if, for example, the Commission
received evidence that a state program may not be in compliance with the minimum standards.
(2) Interstate TRS providers. (i) The Commission may suspend or
revoke certification of an interstate TRS provider if, after notice of
opportunity for hearing, the Commission determines that such
certification is no longer warranted. If such certification has been
suspended or revoked, the Commission shall take such steps as may be
necessary, consistent with this subpart, to ensure continuity of TRS.
(ii) The Commission may, on its own motion, require a certified
interstate TRS provider to submit documentation demonstrating ongoing
compliance with the Commission's minimum standards if, for example, the
Commission receives evidence that a certified interstate TRS provider may not be in compliance with the minimum standards.
(f) Notification of substantive change. (1) State TRS Programs.
States must notify the Commission of substantive changes in their TRS
programs within 60 days of when they occur, and must certify that the
state TRS program continues to meet federal minimum standards after implementing the substantive change.
(2) Interstate TRS providers. Interstate TRS providers must notify
the Commission of substantive changes in their TRS programs, services
and features within 60 days of when such changes may occur, and must
certify that the interstate TRS provider continues to meet federal
minimum standards after implementing the substantive change. [FR Doc. 0321616 Filed 82203; 8:45 am]
BILLING CODE 671201P
FOR FURTHER INFORMATION CONTACT Cheryl King, of the Consumer &
Government Affairs Bureau at (202) 4182284 (voice), (202) 4180416
(TTY) or email Cheryl.King@fcc.gov. For additional information
concerning the information collection contained in this document,
contact Leslie Smith at (202) 4180217 or via the Internet at
Leslie.Smith@fcc.gov.
14 CFR Part 39 40 CFR Part 52 14 CFR Part 71 33 CFR Part 165 50 CFR Part 679 26 CFR Part 1 40 CFR Part 180 47 CFR Part 73 50 CFR Part 17 33 CFR Part 117 44 CFR Part 67 50 CFR Part 648 14 CFR Part 97 33 CFR Part 100 40 CFR Part 63 26 CFR Part 301 50 CFR Part 622 39 CFR Part 111 40 CFR Part 300 44 CFR Part 65 50 CFR Part 660 40 CFR Part 271 40 CFR Parts 52 and 81 47 CFR Part 64 50 CFR Part 665 49 CFR Part 571 44 CFR Part 64 21 CFR Part 522 14 CFR Part 23 47 CFR Part 76