National Contact Center; Information Collection; National Contact Center Customer Evaluation Survey

Thu, Nov 19 2009 11:00:00 GMT

Under the provisions of the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 35), the General Services Administration will be submitting to the Office of Management and Budget (OMB) a request to review and approve a renewal of a previously approved information collection requirement regarding the National Contact Center customer evaluation survey. The clearance currently expires on December 31, 2009.

Public comments are particularly invited on: Whether this collection of information is necessary and whether it will have practical utility; whether our estimate of the public burden of this collection of information is accurate and based on valid assumptions and methodology; and ways to enhance the quality, utility, and clarity of the information to be collected.

The Federal Register

National Contact Center; Information Collection; National Contact Center Customer Evaluation Survey